Shipping policy

When will my order be shipped?

 

Express delivery orders and most regular delivery orders placed before 9am (AEST/AEDT) on a business day are usually shipped from our Melbourne warehouse the same day.

 

Do you ship on public holidays?

 

No, we do not ship parcels on National or VIC public holidays as our shipping providers do not operate on these days.

 

Is everything on your site in stock?

 

Yes, any item that you can add to your cart is in stock. We only list items for sale that are actually available, ensuring your order will be shipped on time.

 

Can you ship Express?

 

We offer Express deliveries to most locations across Australia using Australia Post eParcel Express. Prices are based on the items you are ordering and your destination. To get a quote, simply add all your desired items to your cart and proceed to the checkout.

 

Express Post Timeframes

 

Orders placed by 9am AEST will ship the same day. Express post timeframes start from the day after the parcel is received by Australia Post.

 

        •        WA: 3-5 business days

        •        NT: 3-5 business days

        •        SA: 2-3 business days

        •        TAS: 2-3 business days

        •        ACT: 2-3 business days

        •        NSW: 2-3 business days

        •        QLD: 2-4 business days

        •        VIC: 1-2 business days

 

How much does shipping cost?

 

        •        Standard Shipping: All orders ship free across Australia.

        •        Express Shipping: Prices are based on the items you are ordering and your destination. To get a quote, simply add all your desired items to your cart and proceed to the checkout.

 

What does “Authority to Leave” mean?

 

“Authority to Leave” means that your package will not require a signature upon delivery. This is ideal for those who are often at work when the postman/courier arrives. However, please note that if you select “Authority to Leave,” Bandit Bikes will not be held responsible for any parcels that are lost, stolen, or damaged. We do not recommend selecting this option if you live in a gated complex or unit block. CHOOSE AT YOUR OWN RISK!

 

Can I come and collect my order from your store?

 

Yes, you can collect your order from our Samford and Aspley outlets.

 

Do you ship internationally?

 

No, we currently do not offer international shipping.

 

Feel free to contact us if you have any further questions or need assistance with your order.